Delete your SportsDock account

SportsDock users can request account deletion directly from the mobile app. This page explains the steps and what happens to your data.

How to delete your account

1. Open the SportsDock mobile app.
2. Go to Profile, then Settings.
3. Select Delete My Account.
4. Review the confirmation message and type the requested confirmation word.
5. Confirm deletion.

Your account is disabled immediately after confirmation. A 30-day grace period applies before permanent deletion, unless we need to retain limited information for legal, security, fraud-prevention, or record-keeping reasons.

Data deleted

After the grace period, we delete or anonymize personal data associated with your account, including:

• Account identity information such as name, email address, preferred language, and authentication profile.
• Player or coach profile information, including profile photos, bio, sports preferences, skill level, city, and postal code.
• Games, templates, team memberships, match or join requests, ratings, reviews, messages, notifications, and device tokens tied to your account where deletion is technically and legally possible.

Data we may keep

We may keep limited records when required or permitted by law, including records needed for security, fraud prevention, abuse reports, dispute resolution, legal compliance, backups, or audit logs. Backup copies may remain for a limited time until they are overwritten through normal backup rotation.

Need help?

If you cannot access your account or the app, contact us at support@sportsdock.ca and include the email address associated with your SportsDock account.